Shipping policy
SHIPPING POLICY
FREE SHIPPING ON ALL U.S. ORDERS
We currently ship within the United States only.
MADE TO ORDER
Every UNDERDOG piece is printed specifically for you after you place your
order — we don't keep pre-made inventory sitting in a warehouse. This
means your order goes into production before it ships, which takes a
little longer than buying something already on a shelf, but it also means
less overproduction and a piece made just for you.
PRODUCTION + SHIPPING TIMES
- Production time: 2-5 business days
- Shipping time (within the U.S.): 3-5 business days
- Total estimated delivery: 5-10 business days from the day you place
your order
During high-demand periods (like the holiday season, October through
January) or major promotions, production times may run slightly longer
than usual. We'll do our best to communicate any delays.
ORDER TRACKING
Once your order ships, you'll receive a shipping confirmation email with
a tracking number so you can follow your package the whole way.
LOST OR DELAYED PACKAGES
If your tracking shows no movement for an extended period, or your
package appears to be lost, contact us at hello@underdogly.com — see our Refund &
Return Policy for how we handle lost packages.
QUESTIONS?
Reach out to us at hello@underdogly.com — we're happy to help.